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DEA | Shipping Policy

Processing Time

  • All orders are processed within 5-7 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

Domestic Shipping (Türkiye)

  • Standard delivery time: 2–5 business days depending on the destination.

  • Shipping fees are calculated at checkout. Free shipping may apply during campaigns.

International Shipping

  • DEA ships worldwide. Delivery time may vary between 7–15 business days depending on the country and customs clearance.

  • Customs duties, taxes, and other import charges (if any) are the responsibility of the Buyer.

Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

  • DEA is not responsible for delays caused by the shipping carrier or customs processes.

Lost or Damaged Packages

  • DEA is not liable for packages lost or damaged during shipping. If you receive your order damaged, please contact the carrier to file a claim.

  • For assistance, you may also contact us at betul.ozdogan@hotmail.com with your order number.

Delivery Address

  • Please ensure that the delivery address provided is correct and complete. DEA cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.