DEA | Refund & Exchange Policy

Return Period
You may request a return or exchange within 3 business days after receiving your item.

Return Conditions

• The item must be unused, with its original tags and packaging intact.

• Before sending the product back, you must contact us via info@dea.com with your order number. Items returned without prior approval will not be accepted.

Return & Refund Process

• Once your return request is approved, we will provide you with the return address and shipping instructions.

• After we receive and inspect the item, if your return is approved, your refund will be processed within 10 business days to your original payment method.

• If more than 15 business days have passed since approval and you have not received your refund, please contact us at info@dea.com.

Exclusions

• Sale items and gift cards are not eligible for return or refund.

Exchanges
If the product is defective or damaged, you may request an exchange for the same item after the return has been approved.